Privacy Policy

1. Introduction

DDe Waal RD LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at www.ddewaal.shop (the "Site") and use our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using our Site or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please refrain from using our Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry form on our Site
• Send us an email or call us by telephone
• Engage us for professional services under a written agreement
• Subscribe to communications or newsletters
• Participate in surveys or questionnaires

The categories of personal information collected may include: name, email address, telephone number, company or organization name, job title, and any information you include in the body of your message or communication.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URL
• Device identifiers and screen resolution
• Date and time of access

This information is collected via standard server logs and, where applicable, cookies and similar tracking technologies (see Section 6 below).

2.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, professional networks, or publicly available directories when relevant to a legitimate business relationship.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide requested information about our services
• To enter into and perform service contracts with you or your organization
• To send administrative communications, including confirmations, updates, and security notices
• To improve our website, services, and user experience based on usage analytics
• To comply with applicable legal obligations and respond to lawful requests
• To protect the rights, property, or safety of DDe Waal RD LLC, our clients, and the public
• To send marketing or promotional communications, where you have given consent or we have a legitimate interest, and where permitted by applicable law

4. Legal Basis for Processing (Where Applicable)

Where data protection laws require a legal basis for processing personal data, we rely on the following:

• Contract performance: Processing necessary to fulfill a contract with you or take pre-contractual steps
• Legitimate interests: Processing for our legitimate business interests, such as improving our services and communicating with prospective clients, provided these interests are not overridden by your rights
• Legal obligation: Processing required to comply with applicable law
• Consent: Where you have provided explicit consent, such as for marketing communications

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us in operating our website, conducting business, or serving you — subject to confidentiality agreements
• Legal compliance: When required by law, court order, subpoena, or other governmental authority
• Business transfers: In connection with a merger, acquisition, asset sale, or other business transaction, subject to standard confidentiality protections
• Protection of rights: When we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activities, fraud, or threats to safety
• With your consent: In any other circumstances where you have given explicit consent

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device. We may use:

• Essential cookies: Necessary for the website to function properly
• Analytics cookies: To understand how visitors interact with our Site (e.g., page views, traffic sources)
• Preference cookies: To remember your preferences and settings

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect site functionality. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining appropriate retention periods, we consider the nature and sensitivity of the data, the purposes for processing, and applicable legal requirements.

Contact form submissions and general inquiries are typically retained for up to 24 months. Information related to active client engagements is retained for the duration of the engagement and for at least 7 years thereafter, in accordance with applicable recordkeeping laws.

8. Data Security

We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit (HTTPS/TLS), access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Restriction: Request that we restrict the processing of your data in certain circumstances
• Portability: Request a structured, machine-readable copy of your data
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent, withdraw it at any time
• Opt-out of marketing: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take prompt steps to delete it. If you believe we have collected information from a minor, please contact us immediately.

11. Third-Party Links

Our Site may contain links to third-party websites, services, or resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you visit. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: